Everything you want to know, short and honest.

A bracelet, sticker, key ring, brooch or pet tag with an NFC chip and a QR code. Anyone who scans it with a phone sees the emergency details you have filled in: who you are, who to call and what responders need to know.

ICE stands for In Case of Emergency, the international abbreviation for emergency contacts.

An accident or sudden illness can happen to anyone. When it does, it helps if the people looking after you quickly know who you are and who to call.

It doesn't have to be about your health, either. Think of a child who wanders off at a theme park, or a long walk or bike ride on your own.

Yes. Each ICESCAN has its own code, so you activate them separately and fill in the details for each one.

Yes, with almost any smartphone. The QR code can be scanned with the camera. For NFC, hold the phone against the ICESCAN.

On recent iPhones, NFC works without any setting up. On some Android phones you first need to switch NFC on in the settings, usually under Connections. If NFC doesn't work, the QR code always will.

The emergency page is available in English, Dutch and Spanish; which one appears depends on the language of the phone that scans it.

No. Your details open in the browser, both for you and for whoever scans your ICESCAN. You don't need a subscription either.

Scan the ICESCAN with your own phone and enter your email address. We'll email you a code. As soon as you enter it, the ICESCAN is linked to you and you can fill in your details straight away. You don't need an account with a password.

That's up to you; nothing is compulsory. You can choose from these sections:

• Personal information
• Emergency contacts (up to five)
• Medical conditions
• Medication
• Allergies
• Vaccinations
• Dietary requirements
• Treatments
• Insurance
• Special devices
• Anything else worth knowing

Yes. Scan your ICESCAN, choose My ICESCAN and log in with the code we email you. You can then change or delete anything.

Yes. The ICESCAN itself only holds a link. Whoever scans it needs an internet connection to see your details.

No. The NFC chip draws its power from the phone that scans it. You never need to charge it or replace a battery.

Every ICESCAN carries the words HELP and SCAN ME, together with the QR code and the NFC symbol.

Encrypted, in a secure database in the Netherlands. Even we can't simply look at your details. The ICESCAN itself holds no data, only a link with a unique code. That also means a lost ICESCAN can be unlinked from your details.

Anyone who scans your ICESCAN sees the details you have filled in. You can protect sensitive sections with a password; only people you give that password to can see them.

So only fill in what is useful in an emergency, and never login or bank details.

Read our privacy policy

Forward the activation email you received when you linked your ICESCAN to info@icescan.nl, and we'll unlink the ICESCAN from your details. So keep that email somewhere safe.

For as long as icescan.nl exists. There are no subscription fees.

Nothing. Delivery is free to addresses in the Netherlands, Belgium and Spain (mainland Spain and the Balearic Islands).

At the moment we can't deliver to the Canary Islands, Ceuta or Melilla, or to other countries.

Order before 5pm on a working day and we aim to get your ICESCAN to you the next working day in the Netherlands and Belgium. We send orders with PostNL. Allow 1 to 3 working days for the Netherlands and Belgium, and 2 to 5 working days for Spain.

You'll receive an email with your tracking code as soon as your parcel is on its way.

By card or PayPal, and depending on your country also with iDEAL | Wero (Netherlands), Bancontact (Belgium) or Bizum (Spain). At checkout you'll see the methods available for your country. You pay on Mollie's secure payment page.

Yes, within 14 days of receiving your order, without giving a reason. Register your return using the link in your confirmation email (or email info@icescan.nl) and send the ICESCAN to ICESCAN, Deursenseweg 12, 5351 NN Berghem, the Netherlands. A letterbox-sized parcel is fine.

Once we have received your return, we'll refund the purchase price within 14 days, using the payment method you paid with.

Yes, two years. If your ICESCAN doesn't work as it should, email info@icescan.nl.